0845 868 6745
info@targetict.com

Design Utopia Site Live!

---

New website design!

---

Getting to know Target ICT - #1 Website design

---

---

Your Email:

Technical Support

About Tech Support:

Technical support (also referred to as tech support) is the service of providing assistance with your office equipment. Computer technical support services attempt to help the user solve a range of problems, rather than providing training, customisation, or other support services.


Technical support can be delivered in a variety of ways such as over the telephone, email or various online media such as a Web site. Larger organisations frequently have internal technical support available to their staff for computer related problems, but this does not suit all types of organisations. You may not need a full time support employee, we can therefore help on a contract basis. This can even be done without someone being onsite using a service called remote assistance.


Remote PC assistance is troubleshooting common computer problems online via a remote desktop connection which works by logging in to the PC via the internet. The person using the computer still operates it themselves, apart from the fact that it is being controlled over the Internet. The technology is being embraced by many organisations as it saves them from transporting PCs to a shop and then waiting weeks to get it back. Another benefit is lower cost.


Remote PC repair services are very cost effective and our service is offered with a free policy which means that customers don't have to pay if the issue is not resolved. Remote repairs are as popular as online computer help/onsite technical support, and save you paying a callout fee.


Common repairs which can be made available with remote computer support include computer virus and spyware removal, computer optimisation, registry repair, device driver issues and Web related issues.


However not all repairs can be fixed using remote computer assistance. If you have a hardware issue it is usually a requirement that you call a technician. We can include remote and onsite assistance to ensure that your problem can always be resolved.

Tech Support in your company:

You may not have the time and knowledge available to solve your computer problems. We can supply the extra resources that you may need to ensure things run smoothly. We form long-term relationships with customers, which gives us a good understanding of your needs.

Support agreement:

Not all business have a member of staff to run IT management. We can provide the expertise needed through email and telephone support. A support contract allows us to develop an in-depth understanding of your computer needs and gives you the comfort of knowing we are always there to help.


For further information, please email info@TargetICT.com